Privacy Policy

1. Introduction

Welcome to truckpermitoregon.com (“Website”), owned and operated by ANV Solutions, LLC (“Company,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information when you use our online truck permit services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our services. By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Company Information:

• Legal Name: ANV Solutions, LLC (a Delaware limited liability company)
• Website: truckpermitoregon.com
• Contact Email: contact@truckpermitoregon.com

2. Information We Collect

2.1 Personal Information You Provide

When you use our services to obtain Oregon truck permits, we collect information that you voluntarily provide, including:

• Account & Contact Information: Full name (individual or business name), email address, phone number, mailing address, company name and DOT/MC numbers (if applicable)
• Vehicle & Permit Information: VIN, license plate numbers, vehicle make/model/year/specifications, gross vehicle weight, axle configuration, commodity information, trip routes and dates
• Payment Information: Credit/debit card information (processed securely through third-party payment processors), billing address, transaction history
• Documentation: Driver's license, vehicle registration, insurance information, and any other documents required for permit processing

2.2 Information Automatically Collected

• Usage Data: IP address, browser type and version, device information, operating system, pages visited and time spent, referring website, date/time of visits, click-through rates
• Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons/pixels, analytics tools

3. How We Use Your Information

• 3.1 Service Delivery: Process and fulfill applications; verify identity/eligibility; calculate fees and taxes; generate/deliver permits; maintain records as required by law
• 3.2 Communication: Send confirmations and receipts; status updates; respond to support; notify about regulatory changes
• 3.3 Business Operations: Improve services; analyze usage; prevent fraud and ensure security; comply with legal obligations; process payments and refunds
• 3.4 Marketing (with consent): Send promotions, feature updates, and industry news

4. Legal Basis for Processing

• Contractual Necessity
• Legal Compliance
• Legitimate Interests
• Consent

5. Information Sharing and Disclosure

5.1 We Share Information With

• Government Agencies: Oregon Department of Transportation; other state/federal agencies as required; law enforcement when legally required
• Service Providers: Payment processors (e.g., Stripe), cloud hosting, email providers, customer support platforms, analytics providers
• Business Partners: Insurance/document verification, mapping and routing services

5.2 We Do NOT

• Sell personal information
• Share information for third-party marketing
• Transfer data without appropriate safeguards

5.3 Other Disclosures

We may disclose information when required by law, necessary to protect rights/safety/property, part of a business transfer, or with your explicit consent.

6. Your Privacy Rights

6.1 Rights for All Users

Access, correction, deletion (subject to legal retention), opt-out of marketing, and data portability.

6.2 CCPA/CPRA (California Residents)

Additional rights to know, access, delete, and opt-out of sale (we do not sell data), and freedom from discrimination.

6.3 How to Exercise

Email: contact@truckpermitoregon.com · · . We respond to verified requests within 30 days (or as required by law).

7. Data Security

We use SSL/TLS, secure servers, access controls, regular assessments, employee training, incident response, and PCI DSS compliant processors. No method is 100% secure.

8. Data Retention

• Permit records: 5 years
• Payment records: 7 years
• Account information: life of account + 1 year
• Marketing data: until consent withdrawn
• Usage data: 2 years

9. Cookies Policy

Essential (required), Analytics (optional), Marketing (consent-based). You can manage cookies via browser settings and opt-out tools.

9.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality; cannot be disabled
• Analytics Cookies: Help us understand website usage; can be disabled in cookie settings
• Marketing Cookies: Used for targeted advertising; require consent

9.2 Managing Cookies

• Browser settings
• Opt-out tools

10. Data Storage and Processing

Your information is stored and processed in the United States where our servers and service providers are located. By using our services, you consent to the transfer and processing of your information in the United States, which may have different data protection laws than your jurisdiction.

• Industry-standard security measures
• Contractual obligations with service providers
• Compliance with applicable U.S. laws

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If we discover we have collected information from a minor, we will promptly delete it.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

13. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. For material changes, we will notify you via:

• Email notification
• Prominent notice on our Website
• Request for renewed consent where required

14. California Privacy Notice

This section applies to California residents under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

• Categories of Information Collected: Identifiers, commercial information, internet activity, geolocation data
• Sources: Directly from you, automatically from your device, from government databases
• Purposes: Business operations, legal compliance, service delivery
• No Sale of Personal Information: We do not sell personal information.

15. Accessibility

We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you need this policy in an alternative format, please contact us.

16. Contact Information

ANV Solutions, LLC
A Delaware Limited Liability Company
Email: contact@truckpermitoregon.com


Data Protection Officer: contact@truckpermitoregon.com

17. Complaint Process

• Contact us directly using the information above
• We will acknowledge your complaint within 48 hours
• We will investigate and respond within 30 days
• If unsatisfied, you may contact relevant authorities: California Attorney General, your state Attorney General, or the FTC

18. Governing Law

This Privacy Policy is governed by the laws of the State of Delaware, United States, without regard to its conflict of law principles.